常见问题解答

Top Questions

Owala Bottles Are Lead Free. Always Have Been. Always Will Be.

In light of recent media attention on the subject, we affirm our commitment to consumer safety by highlighting the fact that all Owala bottles and tumblers—including the award-winning Owala® FreeSip® bottle—are and always have been lead free.

True to our ethos of challenging the industry standard, we utilized an innovative, lead-free solder in our products from the very beginning—just one example of our commitment to prioritize consumer safety and well-being above all else.

That depends on which product you have.

Stainless Steel FreeSip®, Eastman Tritan™ Plastic, Kids' FreeSip®, Kids' Flip and Flip: Not for use with hot, carbonated, or perishable liquids.

40oz Tumbler, 24oz Tumbler: Holds cold, carbonated, and hot drinks.

SmoothSip®: Holds cold, carbonated, and hot drinks.

NOTE: Always use caution when using with hot drinks. Never use this product with liquids hot enough to scald as hot liquids can cause burns. For further instructions and warnings when using hot or carbonated beverages please see individual product care guides.

Stainless Steel

The lids are top-rack dishwasher safe, and the straws can go in the silverware bin. The cups are also technically dishwasher safe as well, but we strongly recommend you hand-wash them to maintain that beautiful finish.

Eastman Tritan™ Plastic

All parts are top-rack dishwasher Safe.

Stainless Steel

The stainless-steel bottles should never be microwaved. And unless you want to end up on one of those “fail videos” on YouTube, we recommend you follow our advice.

Eastman Tritan™ Plastic

While the plastics used in Owala™ brand products are BPA- and phthalate-free, microwaving is strongly discouraged. Like, very strongly discouraged. The leak-proof seal can allow pressure to build up inside the bottle when heating, causing the lid or flip cap to open unexpectedly and spray contents.

So…just don’t go there.

美国境内发货通常需要 3-5 个工作日（自发货之日起）。如需更具体的回复，请使用收据中提供的追踪号。

Other than the neatest thing ever? The average person makes 35,000 decisions a day. That’s a lot. We figured we wouldn’t force you to make a critical decision like whether to buy a bottle with a wide-mouth opening or a straw—so we created the FreeSip® spout—a patented design that combines both.

You now have the freedom to drink from the built-in straw, or the wide-mouth opening. Whatever tickles your fancy. You’re welcome.

我们绝不会向您出售未经测试的产品。如果您想了解详情，请直接联系我们。

免费IP

24盎司：10.68（高）x 3.12（深）

32盎司：10.66（高）x 3.43（深）

40盎司：11.64（高）x 3.60（深）

Wash before use. Lid is top-rack dishwasher safe. Hand washing the cup is recommended to preserve its finish. Do not use harsh chemicals (such as bleach, abrasives, etc.).

Do not microwave, freeze, or boil.

Not for use with hot, carbonated, or perishable liquids.

Avoid accidental opening on the bottle by keeping the button free and clear of other objects.

Cover the button with the loop to help avoid accidental pushing of the button.

When opening the bottle, keep fingers away from the recess behind the spout cover.

Warnings

Drinking hot liquids presents a risk of injury.

The straw allows generous amounts of liquid to be drawn suddenly into the mouth from the bottom of the bottle where the temperature of hot liquids is usually higher than it is at the liquid's surface.

Hot, carbonated, and perishable liquids and other contents may build up pressure within the bottle and unexpectedly leak or spray out. Pressurized contents also may cause the spout cover to open rapidly enough to injure fingers positioned in or near the recess behind the spout cover. Always open with caution.

Product Care

你多久洗一次澡？每天洗一次似乎不错……但这取决于你自己。

Owala 品牌产品旨在尽可能简化清洁。清洁每个部件的最佳方法可能有所不同。

杯盖：所有杯盖均可用洗碗机顶层清洗，且易于清洁。吸嘴垫圈应通过方便的拉片取下并单独清洗。可以使用海绵或吸管刷清洁角落或较小的空间。事先将部件浸泡在蒸馏白醋中将有助于分解难以触及区域的堆积物。

吸管：吸管可轻松取下并放入洗碗机的餐具篮中。

杯身：如果杯身由 Eastman Tritan™ 塑料制成，可将其放入洗碗机顶层。如果杯身由不锈钢制成，请用温肥皂水手洗。